How credits are counted
How model usage becomes credits, what an estimate means, and how rounding works.
Credits follow the usage your model provider reports for a run. They are not a guess made beforehand, and the usage pages lead with credits rather than raw unit counts.
From usage to credits
- Each model request of a run reports its usage.
- Reqursor prices that usage at the rate for the model that served the request, then converts it to credits.
- When the run ends, the usage of all its requests is added up and rounded up to the next whole credit.
Balances and usage are whole credits. For what one credit is worth, see the pricing page.
Rounding
Credits are counted per run, not per request. Reqursor adds up the usage of every request in a run first, then rounds the total up to the next whole credit, once. Many small requests therefore do not each add a rounding charge. For example, a run whose usage adds up to 2.1 credits is counted as 3 credits.
If usage for a run arrives after the run ended, the run's total is recalculated and rounded the same way, and only the increase is charged. In the usage history a run shows Running while it works, and Calculating for a short time after it ends, until its credits settle.
What uses credits
- A model request that the provider billed uses credits, even if the request failed. A request the provider did not bill uses none.
- A ticket that fails or is escalated is not refunded automatically, because the provider may still have billed for the work.
- If a model's price changes while a run is going, the run keeps the prices it started with.
If Reqursor adjusts the credits of a run, the usage history shows it in the Corrections column.
Estimates
Before you start a ticket, Reqursor Development shows its estimated credit usage as a range next to Run now, when an estimate is available. An estimate is a guide, never a charge. A run is charged only for the usage it actually has.
To make sure a run can finish, Reqursor sets aside credits when the run starts, at the high end of the estimate and never more than the ticket's credit cap. If there is no estimate yet, it sets aside the most one run can hold under your license. Before a stage that needs more, it sets aside more. These credits show as reserved for running tickets, and no other run can use them meanwhile. When the run ends, only the credits it used are charged, and the rest goes back to your balance.
If your available credits are below what a run needs to start or to continue, the ticket pauses. See When credits run out.